Experience: 4 - 8 Years
Location: Pune
Compensation: Rupees 6,00,000 - 10,00,000
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
Role: •
This position would be responsible for handling finance/ecommerce Operations processes.
Would be handling a team size of 50 staff who work on complex analytics processes •
Would be interacting with the clients on day to day basis in order to ensure that deliverables are met as per the expectations •
Ensure timely execution of all operational deliverables as per the agreed quantity and quality SLAs •
Interacting with internal stake holders like the software team for building automation tools, HR, N/W and KM for various people , training and technology related matters •
Would be willing to travel to multi-locations • Leading the team including growing, motivating and retaining the team Competencies
Analytical ability, Problem solving, Excellent communication and team management skills, Eye for detail, Leadership, Customer focus and quality consciousness and Relationship building and management skills
Experience & back ground: MBA from Premier institute with 3-5 years post MBA experience.
The candidate should have ideally worked in related industry or field i.e. BPO ( non-voice ),
KPO, data analytics companies, BFSI operations etc
Locations: Pune
Desired Candidate Profile:
Experience & back ground: MBA from Premier institute (Preferred not mandatory) with more than 4 years of exp. post MBA.
The candidate should have ideally worked in related industry or field i.e. BPO ( non-voice ), KPO, data analytics companies, BFSI operations etc
Company Profile:
eClerx Virtual Team is a combination KPO and BPO.
We provide the following services to our clients:
Global program for price monitoring and analytics for revenue catalog. Financial contract risk management and analytics for derivative trading book. On-line book-store build, catalog management services for a title book catalogue. User manual content development for the world?s best-selling computers.
Our partners include:
Diversified global financial services companies.
Technology products manufacturer and retailers.
Global financial services companies
Global investment banks
European commercial banks
Global investment banks
Contact Details:
Company Name: eClerx Virtual Team
Website: http://www.eclerx.com
Executive Name: Vallabha Sawant
Email Address: vallabha.sawant@eclerx.com
Telephone: 40475017
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