Jobs & Careers in India

Experience: 0 Years

Location: Gurgaon

Compensation: Rupees Less Than 50,000, Only Stiphend will be provided by company i.e 5000 to 8000

Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: FMCG/Foods/Beverage

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
We are looking out for smart intern for one month for Leading FMCG company based out at gurgaon.
Email your application or quiries at himanshu@duplacements.com
NOTE: please mention FMCG internship in subject.

Desired Candidate Profile:
We are looking out for smart people for handling a new product launch queries where as an he is responsible for handel clients and cutomer queries.Its an inbound calling kind of thing but good comunnication is necessary.

Company Profile:
DUplacements, a portal that connects students with the right corporate internships and Full time placements set-up by ISB alumni

Contact Details:

Company Name: Duplacements.com

Website: http://www.duplacements.com

Executive Name: Himanshu Aggarwal

Email Address: openings@avsarr.com

fresher or mba or undergraduate or bba or trainee or intern or project

Experience: 7 - 10 Years

Location: Hyderabad

Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
This role is primarily responsible for monitoring and controlling the functioning of multiple teams and processes in compliance with the SLAs. The role is also responsible for ensuring employee morale and driving corporate values & culture to the shop floor, for implementing policies, procedures and controls and for handling customer communication as defined in the communication matrix.
Responsibilities:
• Monitor processes on a regular basis and take corrective action when required
• Maintain relations with the client contact and ensure that their needs are met
• Ensure that all customer complaints are handled efficiently
• Escalate issues on a timely and proactive basis with customers and follow-up for timely resolution
• Document all client conference calls. Identify action items and track till closure
• Draft daily/ weekly status reports for the client
• Validate SLAs before the final sign off is done
• Plan and execute process improvement initiatives
• Complete billings for the month – billable head count vs. actuals
• Ensure integrity of MIS
• Control Evaluation
• Oversee compliance of Company Standard Quality Systems
• Provide logistics support & cross functional co-ordination
• Ensure that all audit related issues are brought to a close
• Ensure communication of HR Policies
• Identify & mentor critical few
• Identify the skill gaps with team leads & highlight the same for action
• Track best practices and share the same with the team

Desired Candidate Profile:
* Overall 7 – 10 years experience of which 3 – 5 years in service industry is mandatory.
* Minimum of 1year experience as Manager Ops
* Should have multi-level reporting in the current role.
* Knowledge and exposure to Six sigma/Process re-engineering tools is preferred
* Should be flexible with any shifts
* Process management and people management (including managing professional / supervisors) experience is a must.

Company Profile:
B A Continuum Solutions Private Limited is a wholly owned subsidiary of Banc of America Management Corporation, set up under Bank of America’s Global Delivery Model. We function as a dedicated banking back office operations partner, providing the global back-end for services in the Global Corporate Investment Banking (GCIB) as well as Consumer Banking spectrum. B A Continuum transcends routine BPO operations, offering employees exciting opportunities in high-end banking transaction processing in a wide spectrum ranging from Trade Finance, Treasury Management, Cards Management, Corporate Investment Banking, Equity Research etc. As a dedicated Banking Back Office, the complexity and value generation of the operations that we carry out at B A Continuum are vastly enriching.We focus on core banking operations in the complex and challenging Financial Services domain, supporting critical processes in the following core domains, across US, Europe and Asia Pacific: Global Treasury Services & Treasury Management Foreign Exchange Operations Equity Research Trade Finance Cards Exception Management Customer Service & Support Mortgage Services Providing effective services in this context entails a mix of functional, industry-specific knowledge and skills and an up-to-date, analytical understanding of the business environment and requirements in each specific location in addition to standard BPO skills. Working at B A Continuum involves a unique mix of skills and abilities, which also translate into unique skills, attitudes and behaviors and opportunities for the right person.

Contact Details:

Company Name: BA Continuum Solutions Pvt. Ltd.

Website: http://www.bankofamerica.com/bacs

Executive Name: Sharon William

Telephone: 040-33865000

Manager, Manager Operations, Operations Manager

Experience: 1 - 3 Years

Location: Bengaluru

Education: UG - Any Graduate - Any Specialization
PG - MBA/PGDM - Any Specialization

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Experience in ITES Recruitment
Skills like voice,Non voice,semi voice,csr,cse,email support,Technical support.
Added advantage if worked on requirements BPO,KPO Requirement
Mail your Cv s to kirthan.m@genisys-group.com
“ITES Candidates apply”

Desired Candidate Profile:
Experience in ITES Recruitment
Skills like voice process,Non voice,semi voice,csr,cse,email support,Technical support.
Added advantage if worked on requirements BPO,KPO Requirement

Company Profile:
About Genisys Software Limited:
Uk Based MNC, CMMI Level 5 certified, send your resume to shalini.t@genisys-group.com,
UK ba

Contact Details:

Company Name: Genisys Software

Website: http://www.genuk.com

Executive Name: Balakrishna Shetty

Email Address: saunak.biswas@genisys-group.com

ITES RECRUITER,BPO,NON VOICE,VOICE

Experience: 0 - 1 Years

Location: Bengaluru

Education: UG - Any Graduate - Any Specialization,Graduation Not Required,B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers,BHM - Hotel Management,Diploma - Any Specialization,LLB - Law,Other Graduate - Any Specialization, PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
1) International Voice Process, 2) Good command over English, 3) Night Shifts, 4) Inbound Process, 5) Semi - Tech Process

Desired Candidate Profile: Skills Required: 1) Good command over english , 2) Willing to work in night shifts

Company Profile:
We are a part of the Hinduja Group, which was founded in 1914, having presence in 42 countries with over 45,000 employees globally with multi-billion dollar turnover. The group has diversified business interests in Manufacturing, IT / BPO, Media & Telecom, Banking & Finance, Infrastructure development, Chemicals & Agriculture Business, Energy & Trading and Health Care.
HTMT is a global provider of BPO Services. One of the largest listed BPO companies in India, operating in 6 countries, having 20 centers, with a global headcount of over 14,000 employees. The sales turnover for Financial Year April,07 – March,08 was USD 165 Million.
In India, HTMT has centers in 6 locations – Bangalore, Chennai, Durgapur, Hyderabad, Mumbai & Mysore with a headcount of over 10,500 employees.

Contact Details:

Company Name: HTMT Global Solutions Ltd

Website: http://www.htmtglobal.com

Executive Name: Bidyalaxmi

Address:
Hinduja Global Solutions Ltd
Hinduja TMT Ltd. HTMT House, No. 614, Vajpayee
Nagar Bommanahalli, Hosur Road
,, 560068

Telephone: 91-80-25732620

Customer Support Executive / Technical Support Executive

Experience: 1 - 6 Years

Location: Chennai

Compensation: Rupees 1,00,000 - 2,50,000, Salary based on experience and job applied for. Excellent Incentives in addition to salary mentioned

Education: UG - Graduation Not Required
PG - Post Graduation Not Required

Industry Type: Insurance

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Managing a team of telecallers to promote promote insurance products:
Team Leaders required to manage and meet team targets for 8-12 telecallers
Team Managers required to manage 24-40 telecallers and 2-3 team leaders to meet team targets

Desired Candidate Profile:
Experience in managing a telemktg team at a domestic call center:
Teamleaders: 6 months to 2 years exp
TeamManager: 2+ years exp
Sr Telecallers - 1yr + telesales exp
Only Candidates with domestic call center exp should apply.

Company Profile:
ARMS CONNECT - Domestic Call Center for Bajaj Allianz Insurance operating for last 10 years

Contact Details:

Company Name: Arms Connect-Bajaj Allianz (Domestic Call Center)

Executive Name: HR

Address:
780 Anna Salai
3rd Floor, Above Pizza Corner (opp YMCA College)
Nandanam
CHENNAI,Tamilnadu,India 600035

Email Address: armsconnecthr@yahoo.com

Telecaller, Telemarketing, Telesales, Tele, Call Center, Domestic, Customer Service, Insurance, Team leader, Telemanager, Sales Manager, Senior, Sr, telemanager

Experience: 0 - 3 Years

Location: Chennai

Compensation: Rupees 80,000 - 1,25,000

Freshers - Rs 6000 pm / Jr Telecallers Rs 7000 pm / Sr Telecallers Rs 8000 -10000 pm.

Education: UG - Graduation Not Required
PG - Post Graduation Not Required

Industry Type: Insurance

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Generating leads and promoting insurance products to new and existing customers through telecalling.

Desired Candidate Profile:
Good communication skills in English and Tamil. Should be hardworking and achievement oriented.
Freshers: 0-3months telemktg exp
Jr Telecaller: 3+ months telemktg exp in domestic call center
Sr Telecaller: 1year+ telesales exp in domestic call cente

Company Profile:
ARMS CONNECT - Domestic Call Center for Bajaj Allianz Insurance operating for last 10 years

Contact Details:

Company Name: WALK IN FOR INTERVIEW AT ARMS CONNECT -BAJAJ ALLIANZ (Domestic Call Center)

Executive Name: HR

Address:
780 Anna Salai
3rd Floor, Above Pizza Corner (opp YMCA College)
Nandanam
CHENNAI,Tamilnadu,India 600035

Telephone: 44-91-24331905

Tele, Telecaller, Telemarketing, Telesales, Telecalling, Call Center, Domestic, Customer Service, insurance, freshers, senior, sr, Team Leader, Team Manager

Experience: 2 - 4 Years

Location: Pune

Education: UG - B.A - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Roles and Responsibilities: Training,Good communication skills
Skill & Job Requirements: Experience in Training preferred. Proficient with MS Office word excel PowerPoint Significant knowledge of Internet and internet applications. Excellent spoken & written English Hands on Experience in Training or conducting batches would be preferred. Good understanding of indianisms,functional grammar and MTI

Desired Candidate Profile:
Qualification: B Sc / BA / Bcom/BBM
Experience: 2-4 Years
Skills: Impart Training to agents specific to the process Understand the nuances of CTK be able to map it to internal business requirements Manage training MIS for classes Developing & delivering training modules under specified timeframes Interdepartmental co ordination & communication Interaction with internal and overseas clients Ensure adherence to all SOPs related to the process
Area of expertise: Training

Company Profile:
Wipro is an integrated corporation that offers a diverse range of products, solutions and services in systems, software, consumer care, healthcare, lighting and infrastructure technology. We are driven by our passion for quality and our commitment to Customers. This drive has catapulted us among the 10 most admired companies in India. Through constant innovation and a people-first attitude, we strive to assume leadership positions in all our businesses in the new millennium.
Wipro is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. Wipro�s position of leadership in the IT business is built on a strong foundation of quality processes (Six Sigma and ISO 9000), Knowledge Management, Innovation & People processes (P-CMM: People Capability Maturity Model). Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. Have a team of over 42,000+ committed people from different managerial and engineering backgrounds, spread across US, Europe, India and Japan. We provide end-to-end solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We are the chosen IT outsourcing partner for several Fortune 500 companies.
Wipro BPO Solutions Ltd. is India�s leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.

Contact Details:

Company Name: Wipro BPO Solutions Ltd.

Executive Name: Wipro BPO

Voice and Accent TrainerB9320

Experience: 0 - 3 Years

Location: Bangalore

Compensation: Rupees 1,00,000 - 4,00,000

Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
TO be the BEST, Work with the BEST
Golden Opportunity for Call Centre / Voice process Only CONTACT Walk-in @ PERSONAL NETWORK with 10 Copies of Resume,
Meet 10 Company HR’s
& Walkout with offer Letters from :
DELL INTERNATIONAL
IBM INDIA
TRANSWORKS
AEGIS BPO
CONVERGYS

Position:
Customer Support
Technical Support
Help Desk
Qualification :
Graduates / Undergraduates / Diploma / BE /

Contact Person: sharath 9986901636

Desired Candidate Profile:
TO be the BEST, Work with the BEST
Golden Opportunity for Call Centre / Voice process Only CONTACT Walk-in @ PERSONAL NETWORK with 10 Copies of Resume,
Meet 10 Company HR’s
& Walkout with offer Letters from :
DELL INTERNATIONAL
Please do carry:
10 Copies of Resume
Marks Card - Xerox Copies

Qualification :
Graduates / Undergraduates / Diploma / BE /

Contact Person: sharath 9986901636

Company Profile:
Golden Opportunity for Entry level and Experienced Candidates who are looking for a Change or Better Growth and for Better Package in Top MNC Call Center

Contact Details:

Company Name: personal network

Executive Name: sharath

Address:
Personal Network
Dickenson Road
BANGALORE
Bangalore,KARNATAKA,India 560042

Telephone: 9986901636

Experience: 0 - 3 Years

Location: Bangalore

Compensation: Rupees 1,00,000 - 3,25,000

Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
SPOT OFFERS! ! ! 2 rounds of interview
Golden Opportunity for Call Centre / BPO Professionals
Walk-in @ PERSONAL NETWORK with 10 Copies of Resume , Meet 10 Company HR’s & Walkout with offer Letters from :
· DELL INTERNATIONAL
· IBM INDIA
· TRANSWORKS
· CONVERGYS
. E 4 E
· 24 / 7
· MPHASIS
· INFOSYS
· IBM DAKSH
· I GATE
· MICROLAND
· THOMSON
· OCWEN
· E & Y
· GENPACT
Please do carry:
10 Copies of Resume
Marks Card - Xerox Copies
Position:
Customer Support
Technical Support
Help Desk
Remote Server Management
Qualification :
Graduates / Undergraduates / Diploma / BE / MCA
Venue:
PERSONAL NETWORK
S - 115, 1st Floor, South Block, Manipal Centre,
Dickenson Road, M G Road, Bangalore - 42
contact savitha 9986536288
Interview Schedule : 2 p.m to 4 p.m / Monday to Saturday

Desired Candidate Profile:
Freshers or experienced candidate can apply…

Company Profile:
We are a team of professionals with an in-depth understanding of roles and responsibilities of positions in various functions and at all levels.
Our past experience in the consumer industry and executive search business has helped us in developing an ability to identify candidates who not only have the talent and skills required but also the personality and bent of mind that makes the partnership between the employee and the organization work.
The knowledge of the client’s organization along with the understanding of market realities and developments in the industry allows us to efficiently discharge the role of a placement consultant.

Contact Details:

Company Name: PERSONAL NETWORK

Executive Name: savitha

Address:
Dickenson Road
BANGALORE
Bangalore,KARNATAKA,India 560042

Telephone: 9986536288

Basic computer knowledge , Technical knowledge , Good English

Experience: 2 - 5 Years

Location: Navi Mumbai

Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
*Meeting SLA Productivity, Motivating Team and Ensuring Quality Delivery
*Time Management skills.
*Team Building skills.
*Insurance Background Preferred
*Should have minimum 2years of team handling experience for a Insurance Process

Desired Candidate Profile:
2-3 years with atleast 1 year as a team lead in Sales Program (preferably from oubound sales background)
*INTERERSTED CANDIDATES PLEASE EMAIL YOUR UPDATED CV TO yasmin.farooqui@vcustomer.net

Company Profile:
We are a US incorporated Global Services Company, headquartered at Kirkland & specializing in delivery of outsourced, customer care services,transaction processing, Business Process Outsourcing & support through voice,e-mail & web-based applications.

Contact Details:

Company Name: VCustomer Services India Pvt. Ltd.

Website: http://www.vcustomer.com

Executive Name: Yasmin Farooqui

Telephone:
022-66042218

TL, team leader, inbound, outbound, team lead