IVR(Interactive Voice Response) Manager

BPO & KPO Add comments

Experience: 5 - 10 Years

Location: Ahmedabad, Delhi, Hyderabad / Secunderabad

Compensation: Rupees 7,00,000 - 12,00,000

Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: Telcom/ISP

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
-Architect, design & implement VAS products (IVR) including flow charts, scripting.
-Manage entire product lifecycle.
-Device innovative & effective solutions in VAS.
-Track product enhancements.
-Responsible for technical quality & ontime delivery.

Desired Candidate Profile:
Good knowledge of telecom services and solutions
Excellent communication & interpersonal skills and a positive attitude.
A self starter and ability to respond effectively in a dynamic environment.
A go-getter and a team player

Company Profile:
Our Client is one of the leading Telecom MNC in India

Contact Details

Company Name: Client of Core Hr Services Pvt Ltd

Website: http://www.corehr.in

Executive Name: Mr. Rahul Malhotra

Address:
208, Sunrise Mall
Besides Swaminarayan Temple
Judges Bunglow Road, Vastrapur
Ahmedabad,Gujarat,INDIA 380015

Email Address: info@corehr.in

IVR, customer care, service delivery, data management, voice, telecom, bpo, ites, kpo, operations,

Leave a Reply

Subscribe to the Best Jobs in your Inbox
Entries RSS Comments RSS Log in