Ticketing Quality Manager Jobs in Delhi/NCR

Aviation & Hospitality Add comments

Experience: 10 - 20 Years

Location: Delhi/NCR

Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: Hotels/ Restaurants/Airlines/Travel

Functional Area: Travel, Ticketing, Airlines

Job Description:
1. 10+ years experience in a ticketing position
2. Must have lead a team of atleast 10 ticketing staff
3. Core ticketing knowledge required, but not restricted to, the following:
*   Thorough International fare construction knowledge needed
* Proven experience of converting bookings with ticketing problem of all kind
* Dealing with both published and contracted fares
* Actively involved in GDS ticketing on a daily basis
4. Monitoring pending bookings constantly in order to offer highest quality service to customers
5. Monitoring phone calls to maintain voice process quality and mandated verbiage
6. Ready to work in 24/7 operations

Desired Candidate Profile:
1. 10+ years experience in a ticketing position
2. Must have lead a team of atleast 10 ticketing staff
3. Core ticketing knowledge required, but not restricted to, the following:
* Thorough International fare construction knowledge needed
* Proven experience of converting bookings with ticketing problem of all kind
* Dealing with both published and contracted fares
* Actively involved in GDS ticketing on a daily basis
4. Monitoring pending bookings constantly in order to offer highest quality service to customers
5. Monitoring phone calls to maintain voice process quality and mandated verbiage
6. Ready to work in 24/7 operations

Company Profile:
FAREPORTAL’s success, as the most innovative travel technology company, is a result of talented employees who think outside the box. We continue to look for talented individuals who want to excel in their areas of expertise. FAREPORTAL provides an ideal work environment for highly motivated and team-oriented people. Employees enjoy the ability to utilize their skills at a fast-paced technology company focused on the travel industry, headquartered in “Silicon Alley” in the heart of New York City.
We offer an attractive compensation package. We offer excellent opportunities for your creative ideas to blossom within a supportive teamwork environment.
If you are interested being part of a team which is helping reshape the direction of travel technology, we Look forward to hearing from you.

Contact Details:

Company Name: Fareportal

Website: http://www.fareportal.com

Executive Name: Ashish Agarwal

Address:
Fareportal
Plot No. 365 Pace City - II sector -37
Gurgaon,Haryana,INDIA 122002

Email Address
: ashishagarwal@fareportal.com

Telephone:
91-124-4629392

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